Privacy
Policy
Effective Scope: This policy applies toSingCSPWebsite (Operating Entity)ALEVEL PTE. LTD.). If policies are updated, we will note them on this page.
1. Scope of Information Collection
We only collect essential information when you actively submit an inquiry, including your name, at least one contact method (mobile, WeChat, or email), inquiry category, and a brief description. Additional details in the second step are optional; we never require passport copies, permits, bank statements, or case documents upfront.
2. Purpose of Use
The information you provide will be used to respond to your inquiry, arrange follow-up with a specialist as needed, and send service-related materials with your consent. We will not use your information for any purpose unrelated to this inquiry.
3. Tool-calculated data
Calculations for our professional tools run locally in your browser. Your salary, family details, and survey responses are never written to the URL or sent to third-party analytics. Results summaries are submitted only when you actively click "Request Consultant Review" and confirm.
4. Receiving and Processing Entity
Your information is received and processed by ALEVEL PTE. LTD. For specific legal services, qualified attorneys or authorized entities in the relevant jurisdiction will separately confirm acceptance and handling within their scope.
5. Information Sharing
We do not sell or widely distribute your information to unrelated third parties. Formal notifications include only necessary summaries; salary details, comprehensive family surveys, unpublished trademarks, and case files are not broadly shared in group chats. Detailed information is accessed only through authorized records or official channels.
6. Submission and Processing of Certified Translation Files
If you apply for certified translation services, the inquiry form collects only your requirements and does not accept ID documents. Please submit the inquiry first to obtain an inquiry number, then send the documents via quyinghua@SingCSP.com or WhatsApp +65 8941 0784, referencing that number in the email subject line or message. Documents are used solely for quotation, translation, and necessary notarization verification. As per your request, relevant files may be shared with our partner notary lawyers. Access is limited to personnel handling your order; files will be deleted or anonymized upon completion of the engagement, in accordance with retention policies. Do not send original ID photos through public social media platforms or group chats.
7. Your selection
You can contact us at any time to correct or delete submitted inquiries, or choose not to subscribe to any marketing communications. Privacy consent is not pre-checked and does not default to subscription.
8. Contact Information
To exercise these rights or if you have any privacy-related questions, please contact quyinghua@SingCSP.com.